BLACK JULY
Countdown has ended
By placing an order with Pseudo Force, you agree to our refund, exchange, processing time, customer support, shipping and risk of loss, and quality control policies as stated on our website and in this Terms and Conditions.
Small business
Pseudo ForceĀ® is a small business. We are doing our best to meet holidays and deadlines for customers, but we cannot guarantee an order will be processed or delivered by a certain time.Ā
Remember - kindness goes a long way. Any rude emails will be ignored and no refund (in-store credit) will be given.
Customer Support
Support emails are managed only by the owner. Please allow 48 hours Mon-Fri for a reply. In the event I am sick, I will have an auto-reply set up for delays in responses and processing orders.
Handmade + Quality Control
Most itemsĀ purchasedĀ fromĀ Pseudo ForceĀ® are not identical. These are hand screen printed and processed items. This means design size, intensity of ink, and bleaching may vary from one to another. Because they are not factory-perfect items, tiny smudges, light ink variations, or slight fading on a letter arenāt considered flaws. They're part of the handmade character of the piece.
If the item still doesnāt feel right for you, no worries. Send send it back and Iāll issue store credit once it arrives.
Processing Time
The duration of time it takes to prepare, pack, and drop off orders at the post office.
Returns + Exchanges
Returns can be accepted within 15 days of fulfillment. See more in our FAQ
We do not issue refunds, but will issue in-store credit.
Risk of Loss
All items purchased from Pseudo ForceĀ® are made pursuant to a shipment contract. Risk of loss and title for all orders pass to the customer once the order has been accepted by the shipping carrier.
Pseudo ForceĀ® is not responsible for packages that are lost, delayed, stolen, misdelivered, or otherwise fail to arrive after they have been accepted by the carrier.
If your package is lost in transit, or tracking shows your package as delivered but you have not received it, please contact Pseudo ForceĀ® via email (support@pseudoforce.com) within 5 days of the expected or reported delivery date and include your name and order number.
Pseudo ForceĀ® will file an applicable shipping claim on your behalf. Carrier claims may take several weeks to a few months investigate and resolve.
If the claim is approved, Pseudo ForceĀ® will send a replacement order. Refunds and store credit are not issued for lost or stolen packages.
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Canceling Orders
Orders cannot be cancelled once placed. Upon receiving your order, you can send the items back for in-store credit. You are responsible for shipping. Shipping will not be refunded.
Returned packages
If a package is returned due to an incorrect, outdated, or undeliverable address, customers are responsible for the cost of reshipping.
Chargebacks + Disputes
Initiating a chargeback or payment dispute with your financial institution after receiving your order (or while it is still in production or transit) is considered a breach of these terms.
If a chargeback is filed:
We reserve the right to suspend future orders and refuse service until the dispute is resolved.
All evidence of fulfillment (order details, tracking, and communication) will be provided to the payment processor to contest the chargeback.
Customers who file false or fraudulent disputes may be permanently banned from purchasing from Pseudo Force and may be subject to recovery of funds through collection or legal action.
If you have any issues with your order, please contact us directly at support@pseudoforce.com. Weāre happy to help resolve any concerns quickly and fairly.
