FAQ

PLEASE NOTE:

→ Customers are responsible for shipping costs on returns.

→ All returns are issued in-store credit only.

→ All sale items are final, including Black Friday and seasonal sales.

→ All event/booth sales are final.

Eligibility for a return:

• We have a 15-days Return Policy since the day item was received.
• Items must be unused, undamaged, unwashed, and with tags.

To being the return process:

1. Contact support at support@pseudoforce.com for a notice of the return.
2. Provide us with the order number, tracking info, and reason for a return.
3. Once we receive your return, we will inspect it and get back to you within 5 business days of receiving it.

NOTE: we do use a PO box and at times your return may be delayed in the mail. Please allow an additional 3-5 business days for us to receive the item.

We recommend getting proof of receipt + insurance when shipping back your return.

Our items sell out fast (thank you for making this our reality 🥹 ). For that reason, we don't have extras on hand.

We do offer an in-store credit that can be used to purchase the correct size or item you need.

How to return:

1. Send an email to support@pseudoforce.com notifying us of your return.
2. Ship the item back to us (USPS only, we use a PO box). At this time, we are not able to provide return labels. Thank you for understanding!
3. Once we receive your return, we will issue you in-store credit.

Please contact support@pseudoforce.com. Include your order number. Any photos would be greatly appreciated!

All products are printed in-house (quite literally). Although we operate like a "boutique" -esque shop with possible one-off items, we are thorough in our Quality Control process.

You may see the following embellishments on your items:

• Distressed print
• Small ink splatters
• Different bleach patterns
• Varying garment color intensities (applies to our splatter tees).

We understand you may not be happy with it and we are happy to accept a return.