Shipping Policy

With the absolute fuckery that is modern day shipping, I truly appreciate your patience in delivery of orders.

 

All orders are processed within 5-12 business days before being shipped.

⚡️ On occasion, an order may say it has been "shipped", but hasn’t had a status update in a few days. This means your order is still being processed (see above) - thank you for your patience while I run this small biz on my own!

 

The following estimates are in addition to the processing time frame above.

• Continental US orders: 5-7 business days
• International orders: 3-6 weeks

Please note Pseudo is not responsible for customs fees + taxes.

After your order is dropped off at the delivery service, I cannot help further. Please contact the delivery service for help with delivery issues like,

• Stuck in a status (in transit, etc)
• “Delivered” but not at your home

 

I partnered with Route shipping protection to help my customers with difficult and annoying delivery issues.

When you check out you will see Route Shipping Protection added to your order (~$.98 for orders under $100).

Route Insurance will give you a full refund for

• Lost in transit orders
• Damaged deliveries
• Did not receive orders
• Stolen packages

To file a refund for ANY of the above, please submit an issue claim with Route